Always informed about your order.

At Ski Race Shop, we like to keep you informed of every step in the ordering process. From order to delivery, you always know where your package is.

Track your order

As soon as your order has been shipped, you will automatically receive a shipping confirmation email with a track & trace link from our shipping partner.
With this link, you can track the status of your order live via our carrier (DHL, DPD, PostNL or UPS).

Also, check your junk email (spam) folder if you haven't received the confirmation email.

Processing time

  • Orders placed on weekdays before 3:00 PM will be processed the same day.

  • During busy periods (such as holidays), processing may take a little longer.

  • Orders containing pre-order items will be shipped once all items are ready.

Average delivery times

  • Netherlands & Belgium: 1–3 business days

  • Other EU countries: 3–7 business days
    Please note: delivery times may be longer for remote or hard-to-reach areas .

Status of ski service or repair

Did you send your skis in for service or repair?
Then you will receive an email as soon as:

  1. Your skis have been received at our workshop.

  2. The service has been performed .

  3. The skis are ready for shipping or pickup .

Do you want to know how things are going in the meantime?
Feel free to send a message to info@skiraceshop.com with your order number and we will check it for you.

Important information

  • Always check that your address details are correctly filled in when placing your order.

  • Ski Race Shop is not responsible for delays due to incorrect address information or absence at the time of delivery.

  • Do you live in a remote area ? Please contact us in advance so we can arrange the best shipping option.

Questions about your order status?

We'd be happy to help you personally.
📧 info@skiraceshop.com
+31(0)85-060 3663

Together, we'll make sure your materials are ready on time for the start.