Our customer service: personal, expert and always available.

At Ski Race Shop, it's all about service and trust. We understand how important good equipment is for your performance and that you want quick, clear, and personal help. That's why we're here to answer all your questions and assist you with choosing, using, or maintaining your products.

Get in touch

Our customer service can be reached in several ways.
Choose the method that suits you best:

📧 Email: info@skiraceshop.com
💬 WhatsApp: see logo in the bottom right of the screen
+31(0)85-060 3663
📍 Visit Showroom (by appointment):
Snow & Sport Base Ltd.
Rijksweg 143B, 6247 AD Gronsveld, Netherlands

We will do our best to respond within 1 business day . During the winter season or peak periods, this may take a little longer.

How can we help you?

Our customer service is happy to assist you with:

  • Technical advice on waxing, sharpening and ski maintenance.

  • Order and delivery questions

  • Returns, warranty or repair requests

  • Product advice for racing and training equipment

  • Help finding the right service or setup

Our specialists are active in the winter sports world themselves, we speak your language and understand what you need.

Customer service hours

📅 Monday to Friday
🕘 9:00 AM – 5:00 PM

During the winter season, we are regularly on the slopes or in the workshop. Feel free to leave a message via WhatsApp or email , and we will contact you as soon as possible.

Need self-service?

You can also find a lot of information on our service pages:

Our promise

At Ski Race Shop, we believe in personal attention, expert advice, and honest service.
Whether you're a fanatic racer, ski instructor, or passionate winter sports enthusiast, we'll gladly help you with the same precision we use to tune our skis.

Together, we'll make sure you and your equipment are ready for the mountains.